jetbas Responsible Gaming —
Keep the Fun Within Limits
Gaming should be a source of enjoyment, not stress. jetbas is ready to give you all the protective tools and support you need to stay in control of your play.
Our Commitment
jetbas believes that gaming is a form of entertainment — not a financial solution or a way to cope with stress. That is why we always work to ensure a safe, transparent and responsible environment for every player. On our platform you will find deposit limits, self-exclusion, time-out and much more — everything in your hands.
Keep in mind: Responsible gaming is not just about setting limits — it is about knowing yourself, understanding your own behaviour and having the courage to ask for help when needed. jetbas is always here for you.
Our Safety Tools
Use these tools to keep your gaming experience safe and enjoyable.
Deposit Limit
Set a limit on how much money you can deposit per day, per week or per month. This helps you stay within your budget and avoid overspending. Contact support to set a limit.
Time-Out
If you need a short break, temporarily close your account for a set period — from 24 hours up to 30 days. During this time you will not be able to log in or play, giving you a peaceful break.
Self-Exclusion
If you feel gaming is getting out of control, choose long-term self-exclusion. With this option your account can be closed for 6 months, 1 year or even longer. It cannot be reactivated while the period is active.
Gaming History and Reports
View a detailed history of all your gaming activity — when you played, how much time you spent and how much money was transacted. Understanding your own patterns is the first step toward responsible gaming.
Reality Check
While playing, you will receive alerts about your gaming time and balance at regular intervals. These notifications remind you how much time has passed and help you make informed decisions.
24/7 Support
Our Bengali-language live chat support is available at all times for any gaming-related concerns or questions. Our trained team is always ready to provide the right solutions and information you need.
Warning Signs of Problem Gaming
When gaming crosses the line from entertainment into a problem, certain signs appear. Honestly consider whether any of the following apply to your life:
If you notice these signs, seek help
Gaming is entertainment — when it starts affecting other areas of your life, it is time to take notice. jetbas is here for you.
- You are spending more than your budget and playing more to recover losses.
- You repeatedly fail to stop or control your gaming.
- You feel restless, irritable or anxious when you cannot game.
- You spend more time and priority on gaming than on family, friends or work.
- You are borrowing money or selling assets to fund your gaming account.
- You are lying to family or loved ones about your gaming habits.
- Even after a break from gaming, you need to bet more to feel the same excitement.
- Gaming is having a negative effect on your sleep, eating or personal health.
How to Activate Safety Tools
Follow just a few simple steps to access the safety features on jetbas.
Log In to Your Account
Log in to your jetbas account. If you do not have an account yet, register — the whole process takes just a few minutes.
Open Account Settings
Go to the "Account Settings" or "Responsible Gaming" section from the profile menu in the top right corner.
Choose the Feature You Need
Deposit limit, time-out or self-exclusion — select whichever feature you need and set the limit or duration.
Confirm
Confirm your changes. Decisions to reduce or disable a limit take effect immediately; increasing a limit may require a short waiting period.
Get Support
If you have trouble with any step, contact our 24/7 live chat support — we will help you in Bengali.
Age 21+ Verification and Minor Protection
jetbas is for individuals aged 21 and above only. Age is verified at registration and we may request additional documents in any case of doubt. Access to the gaming site is strictly prohibited for minors.
If there are children or teenagers in your household, use parental control software on your device and keep your account details private. Never share your password.
- Age verification is mandatory at registration
- Suspicious accounts are subject to investigation
- Minors are prohibited from opening an account
- Parental controls are recommended for families
Age Verification
Age is verified at registration using a national identity card or date of birth. Providing false information will result in account closure.
Password Protection
Use a strong password and never share it with others, especially younger members of your household.
Parental Controls
Keep parental controls enabled on your device to prevent minors from accessing gaming sites.
Account Privacy
Keep your login details, balance and gaming activity to yourself — this is an important part of staying safe.
Transaction Limits and Rules
Financial awareness is a key pillar of responsible gaming. Keep the following information in mind.
Minimum Deposit
The minimum deposit across all payment methods is ৳200 — the same for bKash, Nagad and Rocket.
Minimum Withdrawal
The minimum withdrawal amount is ৳1,000. Plan your budget so this threshold is easy to meet.
Withdrawal Time
Approved withdrawals are processed within 30 minutes to 3 hours.
SSL Encryption
All your financial data is protected with SSL encryption — secure transactions are our commitment.
Get Help, Do Not Struggle Alone
If you are facing a gaming problem, there is no shame in it — asking for help takes courage. jetbas is always ready to guide you in the right direction.
Live Chat Support
Reach us on our 24/7 Bengali live chat. We are always ready to talk about setting gaming limits, closing your account or any concern you may have.
Email Support
Send any responsible gaming requests or complaints by email:
[email protected]
Remember: To overcome a gaming problem, talk openly with your family and friends. Seek professional counselling if needed. Play with a clear mind and enjoy yourself — that is what jetbas hopes for you.
Enjoy jetbas Responsibly
Let gaming be a joy — play your favourite games in a safe environment at jetbas.
Learn More and Stay Informed
Knowledge is the best protection. Read our policies and terms to stay aware of your rights and responsibilities.